• The LaSalle Network
  • $45,360.00 -81,410.00/year*
  • Naperville , IL
  • Customer Service/Call Center
  • Full-Time

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LaSalle Network is currently working with a client in Naperville to identify a Technical Support Representative I with technical support and customer service experience for a fulltime, salaried position. The Technical Support Representative I is responsible for communicating directly with consumers and customers using the company's products.

Technical Support Representative I Responsibilities

  • Fielding inbound technical support calls from customers
  • Troubleshooting technical issues related to product line
  • Managing different support request queues including Social Media, Email, and Chat

Technical Support Representative I Requirements

  • Previous technical customer support experience in an environment like the Apple Genius Bar or Best Buy GeekSquad
  • Excellent grasp of written and verbal communication
  • Experience troubleshooting technical issues including connectivity and malfunctioning software

If you have the experience listed above, possess a great attitude and are looking for a long-term opportunity with a stable and established employer, this is the role for you! Please apply today.

Dom Sansone
Recruiter - Technology Services
LaSalle Network

Keywords and Related Terms: technical support , customer service , genius , geek squad , geeksquad , apple

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

Associated topics: call center associate, call center representative, call center specialist, clerk, phone, platform support, service, system support, telephone, tsr

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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