Bellman / Overnight Doorman

Compensation

: $33,710.00 - $49,120.00 /year *

Employment Type

: Full-Time

Industry

: Hospitality - Lodging/Resort/Travel



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The AAA Four Diamond Millennium Bostonian Hotel is looking for a Bellman / Overnight Doorman. The ideal candidate must be able to work both the bellman and the overnight doorman position.


Essential Functions:


Bellman


Greet customers with a friendly and sincere welcome.


Escort arriving and departing guests to and from their accommodations, transporting their luggage.


Acquaint each guest with room and features; visually inspect room and telephone and deficiencies such as towels to housekeeping immediately. Point out room features and directory for reference.


Retrieve guest items from cars, busses, vans and carts.


Navigate bellcart through public areas, guest room corridors and to elevators.


Read and match luggage tags, write claim tickets and detach portion to give to guest.


Organize and store luggage as necessary in a designated area. Use locked area when needed.


Directs guest flow through hotel giving assistance and directions to restaurant and other guest / client facilities.


Delivers messages to meeting facilities and guest rooms upon request.


Listen and respond to guest inquiries .


Represent the hotel at the main entrances by greeting arriving and departing guests enthusiastically. Direct traffic at the main entrances to ensure the drive is accessible at all times. Provide luggage assistance.


Overnight Doorman


Essential Functions:


Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading.


Greet guests immediately with a friendly and sincere welcome. Open car doors for arriving and departing hotel customers.


Initiate requests to taxi cab companies upon guest request.


Respond immediately to customer inquiries regarding hotel features, services and assistance. Provide clear and understandable directions to hotel facilities and nearby attractions.


Move from door post to and from other areas throughout the hotel in response to customer needs.


Read luggage tags and provide claim tickets to ensure appropriate delivery. Grasp, lift and/or carry or otherwise move packages, luggage or boxes from cars, buses and vans, placing packages and luggage onto baggage carts or in secure area for retrieval by



Ability to grasp, lift, carry and/or load luggage and packages up to 100 pounds..


Requires physical stamina to stand, lift, carry and walk continuously for duration of shift.


Must be able to speak and understand the primary language(s) used in the workplace.


Requires good communication skills


Must have a valid driver's license


Benefits:


Health Insurance ( A la Carte)


401K Match after 3 months


Short Term Disability


Long Term Disability


Paid Vacation & Sick Days


Paid Holidays 9


Complimentary Dry Cleaning


Complimentary Cafeteria


Credit Union


Employee Assistance Program


FSA Plan


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We are proud to be an Equal Opportunity Employer M/F/D/V. We maintain a drug-free workplace; perform pre-employment substance abuse testing and criminal background screening.


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Associated topics: driver, garage attendant, hospital, motor, palace, parker valet, parking, sports, tips, vehicle porter * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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